Risk map as a library management information dashboard: a case study in adapting a configural display

Article


Wong, B. and Gulden, J. 2017. Risk map as a library management information dashboard: a case study in adapting a configural display. Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 61 (1), pp. 287-291. https://doi.org/10.1177/1541931213601553
TypeArticle
TitleRisk map as a library management information dashboard: a case study in adapting a configural display
AuthorsWong, B. and Gulden, J.
Abstract

In this paper, we report on our application of Cognitive Work Analysis to create an Abstraction Hierarchy model that helps librarians identify key functional relationships for managing the overall performance of a library. By themselves, functional relationships are not as useful in providing insights into the reasons for good or poor performance. However, when these functional relationships are set against the context of system invariants and constraints, they can provide library managers information useful for diagnosis and localization of problems. We propose the Risk Map visualization technique as an information dashboard to cognitively access these functional relationships. Furthermore, when these functional relationships are portrayed over time, trends and patterns can be detected with relative ease.

LanguageEnglish
PublisherSAGE Publications
JournalProceedings of the Human Factors and Ergonomics Society Annual Meeting
ISSN2169-5067
Electronic1071-1813
Publication dates
Print01 Sep 2017
Online28 Sep 2017
Publication process dates
Deposited03 Oct 2017
Accepted01 Sep 2017
Output statusPublished
Accepted author manuscript
Copyright Statement

B.L. William Wong, Jens Gulden, Risk Map as a Library Management Information Dashboard: A Case Study in Adapting a Configural Display, Proceedings of the Human Factors and Ergonomics Society Annual Meeting, Vol 61, Issue 1, pp. 287 - 291. Copyright © 2017 (Human Factors and Ergonomics Society). Reprinted by permission of SAGE Publications.

Additional information

** From Crossref via Jisc Publications Router.

Digital Object Identifier (DOI)https://doi.org/10.1177/1541931213601553
Permalink -

https://repository.mdx.ac.uk/item/8731z

Download files


Accepted author manuscript
  • 9
    total views
  • 0
    total downloads
  • 2
    views this month
  • 0
    downloads this month

Export as