Sense-making in visual analytics: processes and challenges

Conference paper

Attfield, S., Hara, S. and Wong, B. 2010. Sense-making in visual analytics: processes and challenges. EuroVAST 2010: The 1st European Symposium on Visual Analytics Science and Technology.. Bordeaux, France 08 Jun 2010
TypeConference paper
TitleSense-making in visual analytics: processes and challenges
AuthorsAttfield, S., Hara, S. and Wong, B.
Abstract

Since Visual Analytic systems support human sensemaking it is essential that such systems are designed with
characteristics of this process in mind. Drawing on our previous work with lawyers and reports from experienced
fraud investigators we describe the nature of the cognitive work to be supported. We describe the cognitive work domain in terms of its data characteristics, and develop a model of the sensemaking as basis for discussing a distinction between ‘naturalistic’ and ‘normative’ sensemaking with a particular emphasis on inference types and the potential for bias. We also report results from a questionnaire-based case study designed to elicit memorable
incidents from fraud investigators’ experiences. Given the legal context the case study exemplifies skills and
strategies that are necessary in order to achieve normative and defensible sensemaking under pressure of high volume datasets.

Research GroupAspects of Law and Ethics Related to Technology group
Research Group on Development of Intelligent Environments
ConferenceEuroVAST 2010: The 1st European Symposium on Visual Analytics Science and Technology.
Publication process dates
Deposited04 Jan 2011
Output statusPublished
Copyright Statement

Author's final version of paper given at conference.

LanguageEnglish
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Team Sensemaking Assessment Method (TSAM): an inspection method for evaluating collaborative analysis technologies
Hutton, R., Attfield, S., Wiggins, S., McGuinness, B. and Wong, B. 2012. Team Sensemaking Assessment Method (TSAM): an inspection method for evaluating collaborative analysis technologies. Anderson, M. (ed.) International conference on Ergonomics and Human Factors 2012. Blackpool, England, UK 16 - 19 Apr 2012 CRC Press. pp. 419-420
Prioritisation, resources and search terms: a study of decision-making at the virtual reference desk.
Attfield, S., Makri, S., Kalbach, J., Blandford, A., De Gabrielle, S. and Edwards, M. 2008. Prioritisation, resources and search terms: a study of decision-making at the virtual reference desk. Lecture Notes in Computer Science. https://doi.org/10.1007/978-3-540-87599-4_12
Improving the cost structure of sensemaking: analysing user concepts to inform information systems design
Attfield, S. and Blandford, A. 2009. Improving the cost structure of sensemaking: analysing user concepts to inform information systems design. Lecture Notes in Computer Science. 5726. https://doi.org/10.1007/978-3-642-03655-2_60
Electronic resource discovery systems: from user behaviour to design.
Stelmaszewska, H., Wong, B., Attfield, S. and Chen, R. 2010. Electronic resource discovery systems: from user behaviour to design. in: Hvannberg, E., Larusdottir, M., Blandford, A. and Gulliksen, J. (ed.) NordiCHI '10 6th Nordic Conference on Human-Computer Interaction. Association for Computing Machinery (ACM). pp. 483-492
Social and interactional practices for disseminating current awareness information in an organisational setting.
Attfield, S., Blandford, A. and Makri, S. 2010. Social and interactional practices for disseminating current awareness information in an organisational setting. Information Processing and Management. 46 (6), pp. 632-645. https://doi.org/10.1016/j.ipm.2009.10.003
Discovery-led refinement in e-discovery investigations: sensemaking, cognitive ergonomics and system design.
Attfield, S. and Blandford, A. 2010. Discovery-led refinement in e-discovery investigations: sensemaking, cognitive ergonomics and system design. Artificial Intelligence and Law. 18 (4), pp. 387-412. https://doi.org/10.1007/s10506-010-9091-y
Conceptual misfits in email-based current awareness interaction
Attfield, S. and Blandford, A. 2010. Conceptual misfits in email-based current awareness interaction. Journal of Documentation. 67 (1), pp. 33-55. https://doi.org/10.1108/00220411111105443
Making sense of digital footprints in team-based legal investigations: the acquisition of focus
Attfield, S. and Blandford, A. 2011. Making sense of digital footprints in team-based legal investigations: the acquisition of focus. Human Computer Interaction. 26 (1-2), pp. 38-71. https://doi.org/10.1080/07370024.2011.556548