Sense-making in visual analytics: processes and challenges

Conference paper

Attfield, S., Hara, S. and Wong, B. 2010. Sense-making in visual analytics: processes and challenges. EuroVAST 2010: The 1st European Symposium on Visual Analytics Science and Technology.. Bordeaux, France 08 Jun 2010
TypeConference paper
TitleSense-making in visual analytics: processes and challenges
AuthorsAttfield, S., Hara, S. and Wong, B.
Abstract

Since Visual Analytic systems support human sensemaking it is essential that such systems are designed with
characteristics of this process in mind. Drawing on our previous work with lawyers and reports from experienced
fraud investigators we describe the nature of the cognitive work to be supported. We describe the cognitive work domain in terms of its data characteristics, and develop a model of the sensemaking as basis for discussing a distinction between ‘naturalistic’ and ‘normative’ sensemaking with a particular emphasis on inference types and the potential for bias. We also report results from a questionnaire-based case study designed to elicit memorable
incidents from fraud investigators’ experiences. Given the legal context the case study exemplifies skills and
strategies that are necessary in order to achieve normative and defensible sensemaking under pressure of high volume datasets.

Research GroupAspects of Law and Ethics Related to Technology group
Research Group on Development of Intelligent Environments
ConferenceEuroVAST 2010: The 1st European Symposium on Visual Analytics Science and Technology.
Publication process dates
Deposited04 Jan 2011
Output statusPublished
Copyright Statement

Author's final version of paper given at conference.

LanguageEnglish
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