Change blindness and situation awareness in a police C2 environment.

Book chapter

Mancero, G., Wong, B. and Loomes, M. 2009. Change blindness and situation awareness in a police C2 environment. in: Norros, L. (ed.) ECCE 2009 - European Conference on Cognitive Ergonomics: designing beyond the product: understanding activity and user experience in ubiquitous environments. Vuorimiehentie VTT Technical Research Centre of Finland.
Chapter titleChange blindness and situation awareness in a police C2 environment.
AuthorsMancero, G., Wong, B. and Loomes, M.
Abstract

We conducted a field study at the British Transport Police (BTP) Control Room in London to evaluate three hypotheses: that operators in a command and control environment miss changes; that missing changing information affects Situation Awareness (SA); and that interruptions affect operators' ability to detect changes.
Our results showed that if a controller's attention was drawn away, reading an immediately available log was sufficient for detection and understanding of relevant changes. Thorough incident logging in a well highlighted display was found to be an excellent recovery tool. However, a number of issues emerged about the operators' integration of information and spatial understanding requirements to maintain situation awareness during these incidents. A hypothesis that emerged from this study is that change blindness could occur in environments with graphical-tactical interfaces as opposed to the text-based ones used by the BTP.
This paper suggests that BTP operators' critical challenge is the integration of information and the need for spatial understanding to maintain situation awareness rather than the detection of visual changes per se.

Research GroupSensoLab group
Book titleECCE 2009 - European Conference on Cognitive Ergonomics: designing beyond the product: understanding activity and user experience in ubiquitous environments.
EditorsNorros, L.
PublisherVTT Technical Research Centre of Finland
Place of publicationVuorimiehentie
SeriesVTT symposium
ISBN
Hardcover9789513863401
Publication dates
Print2009
Publication process dates
Deposited12 Apr 2010
Output statusPublished
LanguageEnglish
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Wong, B., Kodagoda, N., Rooney, C., Attfield, S. and Choudhury, S. 2013. Trialling the SMART approach: identifying and assessing sense-making. 2013 International Annual Meeting of the Human Factors and Ergonomics Society. San Diego, CA, USA 30 Sep - 04 Oct 2013
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Barn, B., Clark, T. and Loomes, M. 2013. Enterprise architecture coherence and the model driven enterprise: is simulation the answer or are we flying kites? 6th India Software Engineering Conference. New Delhi, India 21 - 23 Feb 2013 Association for Computing Machinery (ACM). pp. 97-102 https://doi.org/10.1145/2442754.2442769
Relative position vectors: an alternative approach to conflict detection in air traffic control
Vuckovic, A., Sanderson, P., Neal, A., Gaukrodger, S. and Wong, B. 2013. Relative position vectors: an alternative approach to conflict detection in air traffic control. Human Factors: The Journal of the Human Factors and Ergonomics Society. 55 (5), pp. 946-964. https://doi.org/10.1177/0018720813481803
Retrieval of 3D medical images via their texture features
Gao, X., Qian, Y., Loomes, M., Barn, B., Comley, R., Chapman, A., Rix, J., Hui, R. and Tian, Z. 2012. Retrieval of 3D medical images via their texture features. International Journal on Advances in Software. 4 (3&4), pp. 499-509.
Interactive visualization for low literacy users: from lessons learnt to design
Kodagoda, N., Wong, B., Rooney, C. and Khan, N. 2012. Interactive visualization for low literacy users: from lessons learnt to design. CHI '12 Proceedings of the 2012 ACM annual conference on Human Factors in Computing Systems. New York, NY, USA Association for Computing Machinery (ACM). pp. 1159-1168 https://doi.org/10.1145/2207676.2208565
Information seeking behaviour model as a theoretical lens: high and low literate users behaviour process analysed.
Kodagoda, N., Wong, B. and Khan, N. 2010. Information seeking behaviour model as a theoretical lens: high and low literate users behaviour process analysed. in: ECCE '10: Proceedings of the 28th Annual European Conference on Cognitive Ergonomics. Association for Computing Machinery (ACM). pp. 117-124
Open-­card sort to explain why low-literate users abandon their web searches early.
Kodagoda, N., Wong, B. and Khan, N. 2010. Open-­card sort to explain why low-literate users abandon their web searches early. in: BCS'10: Proceedings of the 24th BCS Interaction Specialist Group Conference. British Computer Society. pp. 433-442
Provenance for intelligence analysis using visual analytics.
Wong, B., Xu, K. and Attfield, S. 2011. Provenance for intelligence analysis using visual analytics. CHI 2011: Workshop on Analytic Provenance. Vancouver, BC, Canada 07 - 08 May 2011
Interactive visualization for information analysis in medical diagnosis
Wong, B., Xu, K. and Holzinger, A. 2011. Interactive visualization for information analysis in medical diagnosis. Workshop on Human-Computer Interaction & Knowledge Discovery and Data Mining (HCI-KDD). Graz, Austria 24 Nov 2011
INVISQUE: Intuitive information exploration through interactive visualization
Wong, B., Chen, R., Kodagoda, N., Rooney, C. and Xu, K. 2011. INVISQUE: Intuitive information exploration through interactive visualization. The ACM CHI Conference on Human Factors in Computing Systems. Vancouver, BC, Canada 07 - 12 May 2011
Bridging the abridged – the diffusion of Telemedicine in Europe and China
Gao, X., Loomes, M. and Comley, R. 2012. Bridging the abridged – the diffusion of Telemedicine in Europe and China. in: Rodrigues, J., Díez, I. and Abajo, B. (ed.) Telemedicine and e-health services, policies, and applications: avancements and developments USA IGI Global. pp. 451-495
M-Sieve: a visualisation tool for supporting network security analysts
Choudhury, S., Kodagoda, N., Nguyen, P., Rooney, C., Attfield, S., Xu, K., Zheng, Y., Wong, B., Chen, R., Mapp, G., Slabbert, L., Aiash, M. and Lasebae, A. 2012. M-Sieve: a visualisation tool for supporting network security analysts. VisWeek 2012. Seattle, WA, USA 14 - 19 Oct 2012
Team Sensemaking Assessment Method (TSAM): an inspection method for evaluating collaborative analysis technologies
Hutton, R., Attfield, S., Wiggins, S., McGuinness, B. and Wong, B. 2012. Team Sensemaking Assessment Method (TSAM): an inspection method for evaluating collaborative analysis technologies. Anderson, M. (ed.) International conference on Ergonomics and Human Factors 2012. Blackpool, England, UK 16 - 19 Apr 2012 CRC Press. pp. 419-420
Middlesex University’s Invisque visual analytics tool: supported by text analytics techniques from the University of Leeds
Choudhury, S., Brierley, C., Rooney, C., Xu, K., Chen, R., Wong, B. and Atwell, E. 2011. Middlesex University’s Invisque visual analytics tool: supported by text analytics techniques from the University of Leeds. IEEE VAST Challenge 2011. Providence, Rhode Island, USA 23 - 28 Oct 2011
INVISQUE: Technology and methodologies for interactive information visualization and analytics in large library collections
Wong, B., Choudhury, S., Rooney, C., Chen, R. and Xu, K. 2011. INVISQUE: Technology and methodologies for interactive information visualization and analytics in large library collections. Gradmann, S., Borri, F., Meghini, C. and Schuldt, H. (ed.) Springer.
Tactile reasoning and adaptive architecture for intelligence sense-making
Wong, B., Choudhury, S. and North Atlantic Treaty Organization 2011. Tactile reasoning and adaptive architecture for intelligence sense-making. Symposium on "Emerged/Emerging "Disruptive" Technologies (E2DT)". Madrid, Spain 09 - 10 May 2011
Evolutionary FCMAC-BYY applied to stream data analysis
Shi, D., Loomes, M. and Nguyen, M. 2010. Evolutionary FCMAC-BYY applied to stream data analysis. Lecture Notes in Computer Science. 6457, pp. 187-194. https://doi.org/10.1007/978-3-642-17298-4_19
Sense-making in visual analytics: processes and challenges
Attfield, S., Hara, S. and Wong, B. 2010. Sense-making in visual analytics: processes and challenges. EuroVAST 2010: The 1st European Symposium on Visual Analytics Science and Technology.. Bordeaux, France 08 Jun 2010
Electronic resource discovery systems: from user behaviour to design.
Stelmaszewska, H., Wong, B., Attfield, S. and Chen, R. 2010. Electronic resource discovery systems: from user behaviour to design. in: Hvannberg, E., Larusdottir, M., Blandford, A. and Gulliksen, J. (ed.) NordiCHI '10 6th Nordic Conference on Human-Computer Interaction. Association for Computing Machinery (ACM). pp. 483-492
A local search heuristic for bounded-degree minimum spanning trees
Zahrani, M., Loomes, M., Malcolm, J. and Albrecht, A. 2008. A local search heuristic for bounded-degree minimum spanning trees. Engineering Optimization. 40 (12), pp. 1115-1135. https://doi.org/10.1080/03052150802317440
Behaviour characteristics: low and high literacy users information seeking on social service websites.
Kodagoda, N., Wong, B. and Khan, N. 2009. Behaviour characteristics: low and high literacy users information seeking on social service websites. in: Proceedings of the 10th International Conference NZ Chapter of the ACM's Special Interest Group on Human-Computer Interaction. New York Association for Computing Machinery (ACM). pp. 13-16
Overview of behaviour characteristics of high and low literacy users: information seeking of an online social service system
Kodagoda, N., Wong, B. and Khan, N. 2009. Overview of behaviour characteristics of high and low literacy users: information seeking of an online social service system. in: Gross, T., Gulliksen, J., Kotzé, P., Oestreicher, L., Palanque, P., Prates, R. and Winckler, M. (ed.) Human-Computer Interaction – INTERACT 2009: 12th IFIP TC 13 International Conference, Uppsala, Sweden, August 24-28, 2009, Proceedigns Part I Springer.
Texture-based 3d image retrieval for medical applications
Gao, X., Qian, Y., Hui, R., Loomes, M., Comley, R., Barn, B., Chapman, A. and Rix, J. 2010. Texture-based 3d image retrieval for medical applications. Macedo, M. (ed.) IADIS International Conference e-Health 2010. Freiburg, Germany 29 - 31 Jul 2010 IADIS. pp. 101-108
Identifying expertise for CAL program development in operative dentistry
Wong, B., Ng, B. and Clark, S. 2000. Identifying expertise for CAL program development in operative dentistry. Journal of dentistry.
Assessing the effectiveness of animation and virtual reality in teaching operative dentistry
Wong, B., Ng, B. and Clark, S. 2000. Assessing the effectiveness of animation and virtual reality in teaching operative dentistry. Journal of dentistry. 1 (1).
Depth, layering and transparency: developing design techniques.
Wong, B., Joyekurun, R., Mansour, H., Amaldi, P., Nees, A. and Villanueva, R. 2005. Depth, layering and transparency: developing design techniques. in: Bentley, T. and Balbo, S. (ed.) OZCHI 2005 citizens online: considerations for today & the future. CHISIG.
What makes emergency ambulance command and control complex?
Wong, B., Hayes, J. and Moore, T. 2005. What makes emergency ambulance command and control complex? in: Johnson, C. (ed.) 2nd workshop on complexity in design and engineering. Glasgow University of Glasgow, Department of Computing Science. pp. 106-116
Research into EMD at the London ambulance service: stage 1 report requirements, priorities and projects.
Wong, B., Fields, B. and Blandford, A. 2000. Research into EMD at the London ambulance service: stage 1 report requirements, priorities and projects. London Middlesex University.
Emergency medical dispatch at the London ambulance service.
Wong, B., Blandford, A. and Fields, B. 2000. Emergency medical dispatch at the London ambulance service. Middlesex University.
Preliminary report to the Snowy Mountain hydro electric authority: NSW-Victoria system separation incident.
Wong, B. and Sanderson, P. 2001. Preliminary report to the Snowy Mountain hydro electric authority: NSW-Victoria system separation incident. Melbourne Swinburne University of Technology.
Future design.
Wong, B. and Ham, D. 2008. Future design. in: Golightly, D., Rose, T., Bonner, J. and Boyd Davis, S. (ed.) Create2008: proceedings Ergonomics Society.
Interaction design at Middlesex University: innovative human-centred solutions.
Wong, B. and Curzon, P. 2005. Interaction design at Middlesex University: innovative human-centred solutions. in: Fincher, S. (ed.) People and ccmputers XVIII: design for life: proceedings of HCI 2004 London Springer. pp. 209-210
Extracting information handling strategies.
Wong, B. and Blandford, A. 2007. Extracting information handling strategies. in: Mosier, K. and Fischer, U. (ed.) NDM 8: Eighth international conference on naturalistic decision making: proceedings NDM8. pp. 302-309
Situation awareness in an emergency medical dispatch centre.
Wong, B. and Blandford, A. 2004. Situation awareness in an emergency medical dispatch centre. in: Proceedings of the human factors and ergonomics society: 48th annual meeting. Santa Monica, CA. HFES. pp. 285-289
Information handling in dynamic decision making environments.
Wong, B. and Blandford, A. 2004. Information handling in dynamic decision making environments. in: Blythe, M., Baxter, G. and Reed, D. (ed.) ECCE-12: proceedings of the twelfth European conference on cognitive economics. York European Association of Cognitive Ergonomics/ University of York. pp. 195-202
Analysing ambulance dispatcher decision making: trialing emergent themes analysis
Wong, B. and Blandford, A. 2002. Analysing ambulance dispatcher decision making: trialing emergent themes analysis. in: Vatere, F., Johnston, L. and Kushinsky, R. (ed.) Proceedings of the HF2002 human factors conference design for the whole person - integrating physical, cognitive and social aspects: a joint conference of the Ergonomics society of Australia (ESA) and the Computer human interaction special interest group. Canberra Ergonomics Society of Australia..
Situation awareness and its implications for human-systems interaction
Wong, B. and Blandford, A. 2001. Situation awareness and its implications for human-systems interaction. in: Thomas, R., Apperley, M. and Smith, W. (ed.) OZCHI 2001 usability and usefulness for knowledge economies: conference proceedings. Sydney CHISIG. pp. 181-186
Naturalistic decision making in emergency ambulance command and control.
Wong, B. and Blandford, A. 2001. Naturalistic decision making in emergency ambulance command and control. Dunedin, NZ. University of Otagoo.
Inventivity in HCI education.
Wong, B. 2006. Inventivity in HCI education. in: Hvannberg, E. (ed.) Inventivity : teaching theory, design and innovation in HCI. Limerick, Ireland University of Limerick. pp. 67-72
Technology affordances of the ActualDepth multi-layered display
Wong, B. 2003. Technology affordances of the ActualDepth multi-layered display. Dunedin, NZ University of Otagoo.
The integrated decision model in emergency dispatch management and its implications for design
Wong, B. 2000. The integrated decision model in emergency dispatch management and its implications for design. Australian journal of information systems. 2 (7), pp. 95-107.
Virtual tours in tourism: interaction issues.
Villanueva, R. and Wong, B. 2001. Virtual tours in tourism: interaction issues. in: Thomas, R., Apperley, M. and Smith, W. (ed.) OZCHI 2001 usability and usefulness for knowledge economies: conference proceedings. Sydney CHISIG. pp. 235-239
Hydro scheme control in a deregulated environment: cognitive work models and design implications.
Sanderson, P., Wong, B., Choudhury, S. and Memisevic, R. 2003. Hydro scheme control in a deregulated environment: cognitive work models and design implications. in: Proceedings of the human factors and ergonomics society: 47th annual meeting. Denver, Colorado HFES. pp. 458-462
Analysing cognitive work of hydroelectricity generation in a dynamic deregulated market.
Sanderson, P., Memisevic, R. and Wong, B. 2004. Analysing cognitive work of hydroelectricity generation in a dynamic deregulated market. in: Proceedings of the human factors and ergonomics society: 48th annual meeting. Santa Monica, CA. Human Factors. pp. 484-488
Ergonomic consulting for SMCC facilities upgrade project: task analysis input to control room redesign.
Sanderson, P. and Wong, B. 2001. Ergonomic consulting for SMCC facilities upgrade project: task analysis input to control room redesign. Cooma, NSW 2630. Melbourne. Swinburne University of Technology. https://doi.org/SCHIL-SMCC-2001-2
Evaluating human-system integration solutions for SMCC's proposed AGC and GEMS systems: design brief to Snowy Mountains hydro electric authority.
Sanderson, P. and Wong, B. 2000. Evaluating human-system integration solutions for SMCC's proposed AGC and GEMS systems: design brief to Snowy Mountains hydro electric authority. Cooma, NSW, Australia Snowy Mountain Hydro Electric Authority..
Developing visualisations to support spatial-temporal reasoning in ATC.
Rozzi, S., Wong, B., Woodward, P., Amaldi, P., Fields, B. and Panizzi, E. 2006. Developing visualisations to support spatial-temporal reasoning in ATC. in: Pejcic-Tarle, S. (ed.) Second international conference on research in air transportation. Belgrade, Serbia University of Belgrade: Faculty of Traffic and Transport Engineering.
Learning to look: real and virtual artifacts.
Rowntree, J., Wong, B. and Hannah, R. 2002. Learning to look: real and virtual artifacts. Educational technology & society: journal of International forum of educational technology & society and IEEE learning technology task force.. 5 (1), pp. 129-134.
A fide-mediation framework for virtual objects
Rowntree, J., Hannah, R. and Wong, B. 2004. A fide-mediation framework for virtual objects. International journal of learning technology. 1 (2), pp. 163-178. https://doi.org/10.1504/IJLT.2004.004874
Learning with digital artifacts: gaining a sense of the object
Rowntree, J., Hannah, R. and Wong, B. 2002. Learning with digital artifacts: gaining a sense of the object. VINE. 32 (3), pp. 14-21. https://doi.org/10.1108/03055720210474244
Digital artifacts in teaching classical art: some educational considerations.
Rowntree, J., Hannah, R. and Wong, B. 2006. Digital artifacts in teaching classical art: some educational considerations. in: Mattusch, C., Donohue, A. and Brauer, A. (ed.) Common ground: archaeology, art, science, and humanities: proceedings of the XVIth International congress of classical archaeology, Boston, August 23-26, 2003. Oxford Oxbow. pp. 300-321
Interactive children: the use of virtual reality and web technologies.
Peterson, K. and Wong, B. 2000. Interactive children: the use of virtual reality and web technologies. in: Paris, C. (ed.) OZCHI 2000: 4th-8th December 2000, the University of Technology, Sydney, Australia. Sydney CHISIG. pp. 12-13
Cognitive task analysis for decision centred design and training.
O'Hare, D., Wiggins, M. and Wong, B. 2000. Cognitive task analysis for decision centred design and training. in: Annett, J. and Stanton, N. (ed.) Task analysis Taylor and Francis.
Activity breakdown in quickTime virtual reality environments.
Norris, B. and Wong, B. 2000. Activity breakdown in quickTime virtual reality environments. in: Thomas, B. and Warren, J. (ed.) First Australasian user interface conference (AUIC 2000): proceedings. Los Alamitos, Calif. IEEE Computer Society.
Cartographic and cognitive analysis of ambulance dispatch displays.
Moore, A., Hayes, J. and Wong, B. 2007. Cartographic and cognitive analysis of ambulance dispatch displays. Going global; mapping New Zealand's trajectory (GeoCart 2006). Auckland, New Zealand 04 - 06 Sep 2006
Next generation 4D HMI concepts. Deliverable 14. Report prepared for AD4: 4D virtual airspace management system, sixth framework programme, priority 1.4 aeronautics and space.
Wong, B., Panifici, E., Lot, D., Amaldi, P., Fields, B. and Rozzi, S. 2005. Next generation 4D HMI concepts. Deliverable 14. Report prepared for AD4: 4D virtual airspace management system, sixth framework programme, priority 1.4 aeronautics and space. Rome NEXT Sistems Ingegeria o..
Investigating human-system interaction with an integrated hydropower and market system simulator
Memisevic, R., Sanderson, P., Wong, B., Choudhury, S. and Li, X. 2007. Investigating human-system interaction with an integrated hydropower and market system simulator. IEEE transactions on power systems. 22 (2), pp. 762-769.
Work domain analysis and ecological interface design for hydropower system monitoring and control.
Memisevic, R., Sanderson, P., Choudhury, S. and Wong, B. 2005. Work domain analysis and ecological interface design for hydropower system monitoring and control. in: Proceedings: the international conference on systems, man and cybernetics. IEEE.
Integrated power scheme simulator for human-system integration studies.
Memisevic, R., Choudhury, S., Sanderson, P. and Wong, B. 2004. Integrated power scheme simulator for human-system integration studies. in: Walker, G. (ed.) Proceedings of AUPEC'2004 : Australasian universities power engineering conference. AUPEC.
The utility of depth affordance in multi-layered displays for supporting change detection.
Mancero, G. and Wong, B. 2008. The utility of depth affordance in multi-layered displays for supporting change detection. in: Proceedings of the human factors and ergonomics society 52nd annual meeting. Santa Monica, CA, USA Human Factors and Ergonomics Society.
Applying the control adaptation method to a real world system: hydropower system example.
Li, X., Sanderson, P., Wong, B., Choudhury, S. and Memisevic, R. 2005. Applying the control adaptation method to a real world system: hydropower system example. in: Marmaras, N. (ed.) Proceedings of the annual conference of the European association of cognitive ergonomics, EACE 2005 conference. Athens University of Athens..
Accessibility, usability and fit for purpose: a framework for evaluating information delivery.
Keith, S., Whitney, G. and Wong, B. 2006. Accessibility, usability and fit for purpose: a framework for evaluating information delivery. in: Bust, P. (ed.) Contemporary ergonomics 2006. Taylor and Francis.
Fit for purpose: accessibility of on-line public service information through the Barnet CAB electronic advice project.
Keith, S. and Wong, B. 2004. Fit for purpose: accessibility of on-line public service information through the Barnet CAB electronic advice project. Middlesex University. https://doi.org/MUVL-6505o
A functional collaborative work unit for analysing hazardous flight approaches.
Joyekurun, R., Amaldi, P. and Wong, B. 2007. A functional collaborative work unit for analysing hazardous flight approaches. in: Proceedings of the human factors and ergonomics society: 51st Annual Meeting. Human Factors and Ergonomics Society.
Complexity factors in ambulance command and control.
Hayes, J., Moore, A., Benwell, G. and Wong, B. 2005. Complexity factors in ambulance command and control. in: Proceedings of the human factors and ergonomics society: 49th annual meeting. Santa Monica, Calif. Human Factors and Ergonomics Society.
Ambulance dispatch complexity and dispatcher decision strategies: implications for interface design.
Hayes, J., Moore, A., Benwell, G. and Wong, B. 2004. Ambulance dispatch complexity and dispatcher decision strategies: implications for interface design. in: Masoodian, M., Jones, S. and Rogers, B. (ed.) Computer human interaction: 6th Asia Pacific conference, APCHI 2004. Berlin Springer.
Proceedings: create 2007
Golightly, D., Rose, T., Wong, B. and Light, A. 2007. Proceedings: create 2007. Ergonomics Society.
QTVR support for teaching operative procedures in dentistry.
Clark, S., Ng, B. and Wong, B. 2000. QTVR support for teaching operative procedures in dentistry. in: McDonald, S., Waern, Y. and Cockton, G. (ed.) People and computers XIV : usability or else!: proceedings of HCI 2000. London Springer. pp. 287-298
Multiple viewpoints on computer supported team work: a case study on ambulance dispatch.
Blandford, A., Wong, B., Connell, I. and Green, T. 2002. Multiple viewpoints on computer supported team work: a case study on ambulance dispatch. in: Faulkner, X., Finlay, J. and Detienne, F. (ed.) People and computers XVI: memorable yet invisible: proceedings of HCI 2002. London Springer. pp. 139-156
State of the art: HCI in New Zealand.
Wong, B., Apperley, M., Carter, P., Churcher, C., Cockburn, A., Jones, M., Lobb, B., Novins, K. and Phillips, C. 2003. State of the art: HCI in New Zealand. in: Rauterberg, M., Menozzi, M. and Wesson, J. (ed.) Human-computer interaction, INTERACT '03: IFIP TC13 International conference on human-computer interaction. Oxford IOS. pp. 1079-1080
Operational concepts report Vol.2: tower control deliverable 12.
Amaldi, P., Fields, B., Rozzi, S., Woodward, P. and Wong, B. 2005. Operational concepts report Vol.2: tower control deliverable 12. Middlesex University Press.
Operational Concepts Report Vol.1: Approach Control.
Amaldi, P., Fields, B., Rozzi, S. and Wong, B. 2005. Operational Concepts Report Vol.1: Approach Control. London Middlesex University Press.
Using a reconstruction-exploration approach to empower cognitive analysis methods: Possibilities and challenges
Albinsson, P., Wong, B. and Pilemalm, S. 2005. Using a reconstruction-exploration approach to empower cognitive analysis methods: Possibilities and challenges. in: Proceedings of the human factors and ergonomics society: 49th annual meeting. Santa Monica, Calif. Human Factors and Ergonomics Society. pp. 224-228
A framework for evaluating barriers to accessibility, usability and fit for purpose.
Keith, S., Whitney, G. and Wong, B. 2006. A framework for evaluating barriers to accessibility, usability and fit for purpose. in: Bust, P. (ed.) Contemporary ergonomics 2006. London Taylor and Francis.
Review of DPTAC guidance: large passenger ships and passenger infrastructure.
Keith, S., Whitney, G., Sentinella, J., Wong, B., Platt-Evans, C., Fielding, C. and Smith, L. 2006. Review of DPTAC guidance: large passenger ships and passenger infrastructure. Disabled Persons Transport Advisory Committee (DPTAC).
Purpose and context: selecting multiple methods for evaluating a pilot public information terminal.
Keith, S., Springett, M. and Wong, B. 2005. Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. in: Bust, P. and McCabe, P. (ed.) Contemporary ergonomics. 2005 Taylor and Francis.
Identifying information seeking behaviours of low andhigh literacy users: combined cognitive task analysis.
Kodagoda, N., Wong, B. and Khan, N. 2009. Identifying information seeking behaviours of low andhigh literacy users: combined cognitive task analysis. British Computer Society. pp. 347-354
Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged.
Wong, B., Springett, M. and Keith, S. 2005. Fit for purpose evaluation: the case of a public information kiosk for the socially disadvantaged. in: People and Computers XIX - The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer Verlag. pp. 149-165
Critical Decision Method data analysis
Wong, B. 2003. Critical Decision Method data analysis. in: Diaper, D. and Stanton, N. (ed.) The handbook of task analysis for human-computer interaction Lawrence Erlbaum Associates.. pp. 327-346
Landscape analysis for multicast routing
Loomes, M., Albrecht, A., Malcolm, J. and Zahrani, M. 2006. Landscape analysis for multicast routing. Computer Communications. 30 (1), pp. 101-116. https://doi.org/10.1016/j.comcom.2006.07.019
Genetic local search for multicast routing with pre-processing by logarithmic simulated annealing
Zahrani, M., Loomes, M., Malcolm, J., Ullah, A., Steinhoefel, K. and Albrecht, A. 2008. Genetic local search for multicast routing with pre-processing by logarithmic simulated annealing. Computers and Operations Research. 35 (6), pp. 2049-2070. https://doi.org/10.1016/j.cor.2006.10.001
Evaluating functional displays for hydropower system: model-based guidance of scenario design.
Li, X., Sanderson, P., Memisevic, R., Wong, B. and Choudhury, S. 2006. Evaluating functional displays for hydropower system: model-based guidance of scenario design. Cognition, Technology and Work. 8 (4), pp. 269-282. https://doi.org/10.1007/s10111-006-0044-x
Framework and model of usability factors of mobile phones
Ham, D., Heo, J., Fossick, P., Wong, B., Park, S., Song, C. and Bradley, M.D. 2008. Framework and model of usability factors of mobile phones. in: Lumsden, J. (ed.) Handbook of research on user interface design and evaluation for mobile technology. Hershey, PA. Information Science Reference. pp. 877-896
Editorial: In use, in situ: extending field research methods
Fields, B., Amaldi, P., Wong, B. and Gill, S. 2007. Editorial: In use, in situ: extending field research methods. International Journal of Human-Computer Interaction. 22 (1-2), pp. 1-6. https://doi.org/10.1080/10447310709336952
3D-in-2D Displays for ATC
Wong, B., Rozzi, S., Boccalatte, A., Gaukrodger, S., Amaldi, P., Fields, B., Loomes, M. and Martin, P. 2007. 3D-in-2D Displays for ATC. Brochard, M. and Jurgens, M. (ed.) 6th EUROCONTROL Innovative Research Workshop and Exhibition. Brétigny-sur-Orge, France 05 - 07 Dec 2007 Eurocontrol. pp. 47-62
Operational potential for 3D displays in air traffic control
Rozzi, S., Amaldi, P., Wong, B. and Fields, B. 2007. Operational potential for 3D displays in air traffic control. Brinkman, W., Ham, D. and Wong, B. (ed.) ECCE07: European Conference on Cognitive Ergonomics 2007. London, United Kingdom 28 - 31 Aug 2007 New York Association for Computing Machinery (ACM). pp. 179-183 https://doi.org/10.1145/1362550.1362586
Looking but not seeing: implications for HCI
Mancero, G., Wong, B. and Amaldi, P. 2007. Looking but not seeing: implications for HCI. in: Brinkman, W., Ham, D. and Wong, B. (ed.) ECCE 2007 European conference on cognitive ergonomics 2007: invent! explore! New York Association for Computing Machinery (ACM). pp. 167-174
A framework for considering spatial-temporal representation design in air traffic control
Wong, B., Rozzi, S., Amaldi, P., Woodward, P. and Fields, B. 2006. A framework for considering spatial-temporal representation design in air traffic control. Human Factors and Ergonomics Society 50th annual meeting. San Francisco, USA 16 - 20 Oct 2006 Human Factors and Ergonomics Society. pp. 250-254 https://doi.org/10.1177/154193120605000309
The critical decision method
Wong, B. 2006. The critical decision method. in: Karwowski, W. (ed.) International Encyclopedia of Ergonomics and Human Factors - 3 Volume Set CRC Press. pp. 3067-3073
Evaluating combined 2D/3D displays for ATC
Rozzi, S., Woodward, P., Amaldi, P., Fields, B. and Wong, B. 2006. Evaluating combined 2D/3D displays for ATC. 5th EUROCONTROL Innovative Research Workshop and Exhibition. Bretigny-sur-Orge, France 05 - 07 Dec 2006 Eurocontrol. pp. 173-180
Design sketching for space and time
Rozzi, S., Wong, B., Amaldi, P., Woodward, P. and Fields, B. 2006. Design sketching for space and time. Clemmensen, T., Orngreen, R., Pejtersen, A. and Wong, B. (ed.) 1st IFIP Working Conference on Human Work Interaction Design. Madeira, Portugal 13 - 15 Feb 2006 New York, NY Springer. pp. 161-183 https://doi.org/10.1007/978-0-387-36792-7_10
Information layering to de-clutter displays in emergency ambulance dispatch.
Hayes, J., Moore, A. and Wong, B. 2006. Information layering to de-clutter displays in emergency ambulance dispatch. in: Rizzo, A., Grote, G. and Wong, B. (ed.) Proceedings of the 13th Eurpoean conference on cognitive ergonomics trust and control in complex socio-technical systems. New York Association for Computing Machinery (ACM). pp. 10-16
Information layering, depth and transparency effects on multi-layered displays for command and control
Wong, B., Joyekurun, R., Nees, A., Amaldi, P. and Villanueva, R. 2005. Information layering, depth and transparency effects on multi-layered displays for command and control. Human factors and ergonomics society 49th annual meeting. Orlando, USA. 26 - 30 Sep 2005 Human Factors and Ergonomics Society. pp. 353-356 https://doi.org/10.1177/154193120504900329
The role of global and feature based information in gender classification of faces: a comparison of human performance and computational models.
Loomes, M., Davey, N., Frank, R. and Buchala, S. 2005. The role of global and feature based information in gender classification of faces: a comparison of human performance and computational models. International Journal of Neural Systems. 15 (1-2), pp. 121-128. https://doi.org/10.1142/S0129065705000074
Situation awareness in emergency medical dispatch
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