Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context

Book chapter


Elter, F., Gooderham, P. and Stensaker, I. 2021. Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context. in: Verbeke, A., van Tulder, R., Rose, E. and Wei, Y. (ed.) The Multiple Dimensions of Institutional Complexity in International Business Research Vol: 15 Emerald Publishing Limited.
Chapter titleSuccessful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context
AuthorsElter, F., Gooderham, P. and Stensaker, I.
Abstract

A number of prominent European multinational mobile telephony companies (MNMTCs) have their origins in state-owned monopolies that successfully undertook radical transformation in the late 1980s to late 1990s. Not only did they face liberalization of their domestic markets but they also moved from fixed-line telephony to mobile telephony prior to rapid expanded overseas. Our study focuses on Telenor whose operations currently span the Nordic region and Southeast Asia. Like other MNMTCs, Telenor currently faces another period of radical change as global digital services providers are set to ride on the connectivity MNMTCs supply thereby reducing them to “dumb-pipes”. Our study indicates that Telenor has abandoned radical transformation for “modernization” of its extant operations. For an understanding of why this second radical change is proving arduous for MNMTCs, we argue that there is a need to take into consideration institutional change.

LanguageEnglish
Book titleThe Multiple Dimensions of Institutional Complexity in International Business Research Vol: 15
EditorsVerbeke, A., van Tulder, R., Rose, E. and Wei, Y.
PublisherEmerald Publishing Limited
SeriesProgress in International Business Research
ISBN
Hardcover9781800432451
Electronic9781800432444
Electronic9781800432468
Publication dates
Print04 Mar 2021
Publication process dates
Deposited14 May 2020
Accepted05 May 2020
Output statusPublished
Accepted author manuscript
Copyright Statement

© Emerald Publishing Limited . This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher'.
This is the accepted version of the manuscript "Successful and unsuccessful radical transformation of multinational mobile telephony companies: the role of institutional context.", published in "The Multiple Dimensions of Institutional Complexity in International Business Research Vol: 15" available via the journal site at: https://doi.org/10.1108/S1745-886220210000015019

Digital Object Identifier (DOI)https://doi.org/10.1108/S1745-886220210000015019
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