Dr Shing-Wan Chang


NameDr Shing-Wan Chang
Job titleSenior Lecturer in Marketing
Research institute
Primary appointmentMarketing, Enterprise & Tourism
Email addressS.Chang@mdx.ac.uk
ORCIDhttps://orcid.org/0000-0002-1587-9076
Contact categoryAcademic staff

Education and qualifications

Grants

Prizes and Awards

Research outputs

How CSR communication and value co-creation shape consumer well-being and brand love in the post-COVID-19 pandemic: evidence from the UK

Chang, S. and Berwanger, G. 2024. How CSR communication and value co-creation shape consumer well-being and brand love in the post-COVID-19 pandemic: evidence from the UK. Corporate Communications: An International Journal. https://doi.org/10.1108/CCIJ-03-2023-0042

Demystifying the role of information provision in travellers’ satisfaction: Insights from a randomized controlled trial

Nguyen, Q. and Chang, S. 2023. Demystifying the role of information provision in travellers’ satisfaction: Insights from a randomized controlled trial. Journal of Quality Assurance in Hospitality and Tourism. 25 (6), pp. 1827-1852. https://doi.org/10.1080/1528008X.2023.2201695

Overexposure-aware influence maximization

Loukides, G., Gwadera, R. and Chang, S. 2020. Overexposure-aware influence maximization. ACM Transactions on Internet Technology. 20 (4), pp. 1-31. https://doi.org/10.1145/3408315

Exploring how followers respond to micro-influencer endorsement

Chang, S. and Dang, T. 2019. Exploring how followers respond to micro-influencer endorsement. 2019 Academy of Marketing Science World Marketing Congress. Edinburgh, Scotland 09 - 12 Jul 2019

Instagram advertising: The catalyst for impulse purchase?

Chang, S. and Mirto, A. 2019. Instagram advertising: The catalyst for impulse purchase? 2019 Academy of Marketing Science World Marketing Congress. Edinburgh, Scotland 09 - 12 Jul 2019

An investigation of mobile social networking application users' responses to in-app advertisements

Chang, S., Loukidis, G. and Drago, K. 2019. An investigation of mobile social networking application users' responses to in-app advertisements. Asia Pacific ACR Conference. Ahmedabad, India 10 - 12 Jan 2019 Association for Consumer Research.

Examining the influences of service quality and corporate image on students' loyalty of boarding schools in the UK: A study of Chinese students

Chang, S., Loukides, G. and Lee, L. 2018. Examining the influences of service quality and corporate image on students' loyalty of boarding schools in the UK: A study of Chinese students. 6th International Conference on Contemporary Marketing Issues (ICCMI 2018). Athens, Greece 27 - 29 Jun 2018

Disentangling the psychological effects of luxury fashion brands on social capital and WOM

Chang, S., Loukides, G. and Mantegazza, F. 2018. Disentangling the psychological effects of luxury fashion brands on social capital and WOM. 6th International Conference on Contemporary Marketing Issues (ICCMI 2018). Athens, Greece 27 - 29 Jun 2018

The moderating role of lifestyle-congruence on the motives of using peer to peer rental: a study of Airbnb

Chang, S. 2018. The moderating role of lifestyle-congruence on the motives of using peer to peer rental: a study of Airbnb. 47th Annual EMAC Conference. Glasgow, UK 29 May - 01 Jun 2018 European Marketing Academy (EMAC).

Unpacking how digital endorsement of sports celebrities affects fan behavior

Chang, S. and Crone, T. 2017. Unpacking how digital endorsement of sports celebrities affects fan behavior. 15th International Research Symposium on Service Excellence in Management (QUIS15). Porto, Portugal 12 - 15 Jun 2017

Exploring antecedents and consequences of service co-creation within subscription based music platforms: an integrated approach

Chang, S. and Hostetler, E. 2017. Exploring antecedents and consequences of service co-creation within subscription based music platforms: an integrated approach. 15th International Research Symposium on Service Excellence in Management (QUIS15). Porto, Portugal 12 - 15 Jun 2017

Cultivating the brand-customer relationship in Facebook fan pages: a study of fast- fashion industry

Chang, S. and Fan, S. 2017. Cultivating the brand-customer relationship in Facebook fan pages: a study of fast- fashion industry. International Journal of Retail & Distribution Management. 45 (3), pp. 253-270. https://doi.org/10.1108/IJRDM-05-2016-0076

Assessing the drivers of online impulse buying

Chang, S., Loukides, G. and Ahmed, S. 2016. Assessing the drivers of online impulse buying. 4th International Conference on Contemporary Marketing Issues (ICCMI 2016). Heraklion, Greece 22 - 24 Jun 2016

How the use of social media leverages visit intentions in destination marketing

Chang, S. 2016. How the use of social media leverages visit intentions in destination marketing. 45th Annual Conference of the European Marketing Academy. Oslo, Norway 24 - 27 May 2016

The effectiveness of informational influence on social media marketing and brand knowledge

Chang, S. 2016. The effectiveness of informational influence on social media marketing and brand knowledge. 21st International Conference on Corporate and Marketing Communications. Middlesex University, London 07 - 08 Apr 2016

Exploring the determinants of continuance usage of online video streaming service

Chang, S. and Murai, A. 2016. Exploring the determinants of continuance usage of online video streaming service. 6th Global Innovation & Knowledge Academy Conference (GIKA 2016). Valencia, Spain 20 - 23 Mar 2016

What drives female entrepreneurship in Japan?

Inaba, A. and Chang, S. 2015. What drives female entrepreneurship in Japan? 2015 Academy of Marketing Science World Marketing Congress. Bari, Italy 14 - 18 Jul 2015 Springer. pp. 339-339 https://doi.org/10.1007/978-3-319-29877-1_67

Experiencing brand on mobile augmented reality

Chang, S. and Siregar, Y. 2015. Experiencing brand on mobile augmented reality. 2015 Academy of Marketing Science World Marketing Congress. Bari, Italy 14 - 18 Jul 2015 Springer. pp. 195-196 https://doi.org/10.1007/978-3-319-29877-1_43

What drives consumer’s intention to buy on mobile apps? A study of fast fashion industry

Coello, J. and Chang, S. 2015. What drives consumer’s intention to buy on mobile apps? A study of fast fashion industry. 2015 Global Fashion Management Conference (GFMC). Florence, Italy 25 - 28 Jun 2015 Global Alliance of Marketing & Management Associations. pp. 396-400 https://doi.org/10.15444/GFMC2015.03.07.03

The determinants of female entrepreneurship in Japan

Inaba, A. and Chang, S. 2015. The determinants of female entrepreneurship in Japan. 60th ICSB World Conference (International Council of Small Business World Conference). Dubai, UAE 06 - 09 Jun 2015

Factors influencing customers’ purchase intention via mobile apps in the fast fashion industry

Coello, J. and Chang, S. 2015. Factors influencing customers’ purchase intention via mobile apps in the fast fashion industry. 20th International Conference on Corporate and Marketing Communications. Izmir, Turkey 16 - 17 Apr 2015 Izmir University of Economics. pp. 280-282

Why Taiwanese continue using fast-fashion brands' Facebook pages?

Fan, S. and Chang, S. 2014. Why Taiwanese continue using fast-fashion brands' Facebook pages? 8th AMA SERVSIG International Service Research Conference. Thessaloniki, Greece 13 - 15 Jun 2014

An investigation of continued intention to use fast-fashion brands' Facebook fan pages in Japan

Fan, S. and Chang, S. 2014. An investigation of continued intention to use fast-fashion brands' Facebook fan pages in Japan. 43rd EMAC Annual Conference: Paradigm shifts & Interactions. Valencia, Spain 03 - 06 Jun 2014

Market segmentation from a behavioral perspective

Wells, V., Chang, S., Oliveira-Castro, J. and Pallister, J. 2010. Market segmentation from a behavioral perspective. Journal of Organizational Behavior Management. 30 (2), pp. 176-198. https://doi.org/10.1080/01608061003756505

Substitutability and independence: matching analyses of brands and products

Foxall, G., Wells, V., Chang, S. and Oliveira-Castro, J. 2010. Substitutability and independence: matching analyses of brands and products. Journal of Organizational Behavior Management. 30 (2), pp. 145-160. https://doi.org/10.1080/01608061003756414

Consumer-based brand equity and brand performance

Oliveira-Castro, J., Foxall, G., James, V., Pohl, R., Dias, M. and Chang, S. 2008. Consumer-based brand equity and brand performance. The Service Industries Journal. 28 (4), pp. 445-461. https://doi.org/10.1080/02642060801917554
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