Assessing the impact of developmental relationships in a humanitarian context

Book chapter


Haddock-Millar, J., Sanyal, C., Kaye, N. and Bennett, H. 2022. Assessing the impact of developmental relationships in a humanitarian context. in: Ghosh, R. and Hutchins, H. (ed.) HRD perspectives on developmental relationships: connecting and relating at work Cham Springer. pp. 421-447
Chapter titleAssessing the impact of developmental relationships in a humanitarian context
AuthorsHaddock-Millar, J., Sanyal, C., Kaye, N. and Bennett, H.
Abstract

We explore how developmental relationships in the context of human resource development (HRD) may be evaluated to assess impact within a humanitarian organizational setting. We examine the purpose, process, and perspectives of impact evaluation within one-to-one learning interventions, focusing on mentoring. The chapter highlights the importance of developmental relationships and establishing the purpose, specific to the organizational objectives as the first step to undertaking meaningful evaluation. Next, we present the case study, Médecins Sans Frontières (MSF), which provides medical assistance to people affected by conflict, epidemics, disasters, or exclusion from healthcare. The MSF Operational Centre Brussels mentoring program, one of the older and most established mentoring programs in MSF was the basis for the two-year longitudinal mentoring impact evaluation project. Overall, the results suggest that the mentoring program is having a significant impact on mentees and mentors in supporting their personal and professional development. The mentoring relationship addresses core leadership and management competencies, also supporting the well-being of participants, reducing stress, and helping to prevent burnout. The case illustrates mentoring program evaluation in practice, sharing the approach, results, and key learning from the participants’ experiences. Finally, we explore the importance of using a robust methodological approach to planning and implementing an impact evaluation study and highlight a number of practical considerations to assist those embarking on impact evaluation. This study provides a case study research contribution, shining a light on the application of multiple evaluation methods in assessing the impact of developmental relationships.

Sustainable Development Goals3 Good health and well-being
Middlesex University ThemeHealth & Wellbeing
Page range421-447
Book titleHRD perspectives on developmental relationships: connecting and relating at work
EditorsGhosh, R. and Hutchins, H.
PublisherSpringer
Place of publicationCham
ISBN
Hardcover9783030850326
Electronic9783030850333
Publication dates
Online04 Jan 2022
Print05 Jan 2022
Publication process dates
Deposited06 Sep 2022
Output statusPublished
Accepted author manuscript
Copyright Statement

This manuscript version has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use (https://www.springernature.com/gp/open-research/policies/accepted-ma...), but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: http://dx.doi.org/10.1007/978-3-030-85033-3_17

Digital Object Identifier (DOI)https://doi.org/10.1007/978-3-030-85033-3_17
LanguageEnglish
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