Characteristics of productive feedback encounters in online learning
Article
Jensen, L.X., Bearman, M. and Boud, D. 2023. Characteristics of productive feedback encounters in online learning. Teaching in Higher Education. https://doi.org/10.1080/13562517.2023.2213168
| Type | Article |
|---|---|
| Title | Characteristics of productive feedback encounters in online learning |
| Authors | Jensen, L.X., Bearman, M. and Boud, D. |
| Abstract | Understanding how students engage with feedback is often reduced to a study of feedback messages that sheds little light on effects. Using the emerging notion of feedback encounters as an analytical lens, this study examines what characterizes productive feedback encounters when learning online. Drawing from a cross-national digital ethnographic dataset, a qualitative analysis categorized feedback encounters within this dataset: While most encounters led to instrumental impacts without any significant reflections, students also engaged in encounters with more substantive impact on learning. The latter took place under two conditions. First, the encounter must challenge the student’s assumptions about their work, and they must be able and willing to accept this challenge. Second, the encounter must take place at a time which is appropriate in relation to whichever task the student is currently working on. This highlights design considerations, such as importance of social interactions, and the instrumental enactments of self-generated feedback. |
| Keywords | Feedback; feedback encounter; digital ethnography; online learning; higher education |
| Sustainable Development Goals | 4 Quality education |
| Middlesex University Theme | Creativity, Culture & Enterprise |
| Publisher | Taylor & Francis (Routledge) |
| Journal | Teaching in Higher Education |
| ISSN | 1356-2517 |
| Electronic | 1470-1294 |
| Publication dates | |
| Online | 25 May 2023 |
| Publication process dates | |
| Submitted | 18 Nov 2022 |
| Accepted | 05 May 2023 |
| Deposited | 13 Dec 2023 |
| Output status | In press |
| Publisher's version | License |
| Copyright Statement | © 2023 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group |
| Digital Object Identifier (DOI) | https://doi.org/10.1080/13562517.2023.2213168 |
| Web of Science identifier | WOS:000993360300001 |
| Language | English |
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