The role of the mentoring programme manager

Book chapter

Haddock-Millar, J., Clutterbuck, D. and Sanyal, C. 2026. The role of the mentoring programme manager. in: Haddock-Millar, J., Clutterbuck, D. and Sanyal, C. (ed.) Mentoring in action: A guide to success London, UK Routledge. pp. 16-26
Chapter titleThe role of the mentoring programme manager
AuthorsHaddock-Millar, J., Clutterbuck, D. and Sanyal, C.
Abstract

Chapter three focuses on the mentoring programme manager’s role, highlighting the increasing professionalisation of the role, guided by frameworks like the EMCC Global Programme Manager Quality Award (PMQA) and Individual Programme Manager Accreditation (IPMA). We set out their responsibilities, spanning programme planning, financial management, governance, stakeholder engagement, participant recruitment, training, evaluation, risk management, and quality assurance. We also explore the role of the steering group and the programme managers’ need to champion mentoring, secure leadership buy-in, and sustain engagement, navigating challenges such as funding constraints, evolving workplace needs, and stakeholder expectations. Common obstacles are identified, from limited resources to the complexities of equality, diversity, and inclusion, as well as integrating new technologies and demonstrating impact. The chapter concludes that the role is dynamic and multifaceted, demanding a blend of expertise, adaptability, and commitment to ensuring that mentoring initiatives achieve organisational and individual growth.

Keywordsmentoring; programme manager; standards; professionalisation
Sustainable Development Goals4 Quality education
Middlesex University ThemeCreativity, Culture & Enterprise
Research GroupProfessional Practice group for Leadership, Work and Organisations
Page range16-26
Book titleMentoring in action: A guide to success
EditorsHaddock-Millar, J., Clutterbuck, D. and Sanyal, C.
PublisherRoutledge
Place of publicationLondon, UK
SeriesRoutledge EMCC Global Masters in Coaching and Mentoring
ISBN
Paperback9781032855639
Hardcover9781032875491
Electronic9781003533238
Publication dates
Online03 Feb 2026
Print03 Feb 2026
Publication process dates
Accepted02 Sep 2025
Deposited17 Dec 2025
Output statusIn press
Digital Object Identifier (DOI)https://doi.org/10.4324/9781003533238-3
Related Output
Is part ofMentoring in action: a guide to success
Is part ofhttps://doi.org/10.4324/9781003533238
Is part ofhttps://www.routledge.com/Mentoring-in-Action-A-Guide-to-Success/Haddock-Millar-Clutterbuck-Sanyal/p/book/9781032855639
LanguageEnglish
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