Antecedents and outcomes of smartphone usage among Indian Millennial travellers

Book chapter

Gore, S., Paris, C. and Balasubramanian, S. 2018. Antecedents and outcomes of smartphone usage among Indian Millennial travellers. in: Pesonen, J. and Neidhardt, J. (ed.) Information and Communication Technologies in Tourism 2019 Springer.
Chapter titleAntecedents and outcomes of smartphone usage among Indian Millennial travellers
AuthorsGore, S., Paris, C. and Balasubramanian, S.
Abstract

This study explored the extent to which the antecedents (psychological anxiety, behavioural anxiety, need for virtual comfort and security, and need for disconnectedness) impact smartphone usage while traveling, and the extent to which smartphone usage impacts travel efficacy and experience. Structural equation modelling was employed to analyse the data collected through a structured questionnaire from 227 Indian Millennials. The findings suggest that the need for virtual comfort & security and behavioural anxiety positive influence smartphone use while traveling, while psychological anxiety, and need for disconnectedness were found to have no significant impact. Further, smartphone use while traveling was found to have a strong impact on the travel efficacy and experience of users.

Sustainable Development Goals9 Industry, innovation and infrastructure
Book titleInformation and Communication Technologies in Tourism 2019
EditorsPesonen, J. and Neidhardt, J.
PublisherSpringer
Publication dates
Online15 Dec 2018
Publication process dates
Deposited07 Nov 2022
Accepted15 Dec 2018
Output statusPublished
LanguageEnglish
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