Leveraging smart technologies for connected tourist experiences – the case of Dubai

Conference item

Balasubramanian, S., Kaitheri, S., Nanath, K., Sreejith, S. and Paris, C. 2020. Leveraging smart technologies for connected tourist experiences – the case of Dubai. 5th International Conference on Emerging Research Paradigms in Business and Social Sciences. Middlesex University Dubai, UAE 14 - 16 Jan 2020
TitleLeveraging smart technologies for connected tourist experiences – the case of Dubai
AuthorsBalasubramanian, S., Kaitheri, S., Nanath, K., Sreejith, S. and Paris, C.
Abstract

Advancements in technologies have led to the emergence of smart tourism. Given that smart tourism is no longer an option but a must to survive in the competitive global tourism space, governments worldwide are investing heavily in developing infrastructure that supports smart tourism. While individual technological advances can improve tourist experiences, it is the integration, synchronization, and concerted use of different technologies that deliver connected tourist experiences. This study aims to explore the interconnected smart tourism landscape required in providing a seamless tourist experience. A secondary case study research methodology is adopted in this study. The Dubai tourism sector, which has played a pivotal role in transforming Dubai to a modern economy is used as an exemplary case to comprehend how Dubai has leveraged smart tourism capabilities to become one of the leading tourist destinations in the world. The lessons learned from this study is useful for practitioners and policymakers elsewhere responsible for promoting smart tourism.

Sustainable Development Goals9 Industry, innovation and infrastructure
Middlesex University ThemeCreativity, Culture & Enterprise
Conference5th International Conference on Emerging Research Paradigms in Business and Social Sciences
Publication process dates
Accepted14 Jan 2020
Completed15 Jan 2020
Deposited30 Oct 2023
Output statusPublished
Related Output
Is part ofhttps://www.mdx.ac.ae/erpbss2020
LanguageEnglish
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Nyaupane, G., Paris, C. and Teye, V. 2011. Study abroad motivations, destination selection and pre-trip attitude formation. International Journal of Tourism Research. 13 (3), pp. 205-217. https://doi.org/10.1002/jtr.811
Why do students study abroad? Exploring motivations beyond earning academic credits
Nyaupane, G., Paris, C. and Teye, V. 2010. Why do students study abroad? Exploring motivations beyond earning academic credits. Tourism Analysis. 15 (2), pp. 263-267. https://doi.org/10.3727/108354210X12724863327920
Evaluating tourism community preferences
Tyrrell, T., Paris, C. and Casson, M. 2010. Evaluating tourism community preferences. Tourism Analysis. 15 (1), pp. 121-124. https://doi.org/10.3727/108354210X12724734223838
Backpacker motivations: a travel career approach
Paris, C. and Teye, V. 2010. Backpacker motivations: a travel career approach. Journal of Hospitality Marketing and Management. 19 (3), pp. 244-259. https://doi.org/10.1080/19368621003591350
Cruise line industry and Caribbean tourism: guests' motivations, activities, and destination preference
Teye, V. and Paris, C. 2010. Cruise line industry and Caribbean tourism: guests' motivations, activities, and destination preference. Tourism Review International. 14 (1), pp. 17-28. https://doi.org/10.3727/154427211X12954639814858
The role of social media in promoting special events: acceptance of Facebook ‘events’
Paris, C., Lee, W. and Seery, P. 2010. The role of social media in promoting special events: acceptance of Facebook ‘events’. ENTER2010 eTourism Conference. Lugano, Switzerland 10 - 12 Feb 2010 Springer. pp. 531-541 https://doi.org/10.1007/978-3-211-99407-8_44
Innocents abroad: attitude change toward hosts
Nyaupane, G., Teye, V. and Paris, C. 2008. Innocents abroad: attitude change toward hosts. Annals of Tourism Research. 35 (3), pp. 650-667. https://doi.org/10.1016/j.annals.2008.03.002
Innocents abroad: attitude change toward hosts
Nyaupane, G., Teye, V. and Paris, C. 2008. Innocents abroad: attitude change toward hosts. Annals of Tourism Research. 35 (3), pp. 650-667. https://doi.org/10.1016/j.annals.2008.03.002