Does technology distract Generation Z? The effect of technology distraction on consumers’ responses, sensory overload, and discomfort
Article
Priporas, C.V., Hussain, S., Khaneja, S. and Rahman, H. 2024. Does technology distract Generation Z? The effect of technology distraction on consumers’ responses, sensory overload, and discomfort. International Journal of Information Management. 75. https://doi.org/10.1016/j.ijinfomgt.2023.102751
Type | Article |
---|---|
Title | Does technology distract Generation Z? The effect of technology distraction on consumers’ responses, sensory overload, and discomfort |
Authors | Priporas, C.V., Hussain, S., Khaneja, S. and Rahman, H. |
Abstract | Drawing on social cognitive theory, this study examines the effects of technology distraction on consumers’ responses, sensory overload, and discomfort. Its three objectives are: (i) to explore the effects of technology distraction on three types of consumer responses, i.e. cognitive, affective, and behavioural responses; (ii) to explore the effects of technology distraction on sensory overload; and (iii) to explore the effects of technology distraction on discomfort. To achieve these objectives, two qualitative studies were carried out. In Study 1, 25 semi-structured interviews were conducted with members of Generation Z in London, UK. Its purpose was to devise a model based on the objectives. In Study 2, 12 practitioners and academics specialising in technology-related disciplines were consulted to explore the practical utility of the model. Thematic analysis by means of NVivo 12 was carried out. The findings confirm all the objectives were achieved based on social cognitive theory, with a few additional suggestions collected from Study 2. The main implications for researchers and technology firms are provided, along with the study’s limitations and possibilities for future research. |
Keywords | Technology distraction; consumer response; sensory overload; discomfort; qualitative study |
Sustainable Development Goals | 12 Responsible consumption and production |
Middlesex University Theme | Health & Wellbeing |
Publisher | Elsevier |
Journal | International Journal of Information Management |
ISSN | 0268-4012 |
Electronic | 1873-4707 |
Publication dates | |
Online | 09 Jan 2024 |
Apr 2024 | |
Publication process dates | |
Submitted | 15 Mar 2023 |
Accepted | 29 Dec 2023 |
Deposited | 05 Apr 2024 |
Output status | Published |
Accepted author manuscript | License File Access Level Open |
Copyright Statement | © 2024. This manuscript version is made available under the CC-BY-NC-ND 4.0 license https://creativecommons.org/licenses/by-nc-nd/4.0/ |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.ijinfomgt.2023.102751 |
Language | English |
https://repository.mdx.ac.uk/item/1156qq
Restricted files
Accepted author manuscript
193
total views7
total downloads14
views this month0
downloads this month