Marketing, Enterprise & Tourism
| Title | Marketing, Enterprise & Tourism |
|---|---|
| Alternative | BUS - MET |
| Faculty | Faculty of Business and Law |
Latest research outputs
Sort by Date Title
Which management practices are contributory to service quality?
Ueno, A. 2008. Which management practices are contributory to service quality? International Journal of Quality and Reliability Management. 25 (6), pp. 585-603. https://doi.org/10.1108/02656710810881890Article
Which management practices are contributory to service quality? Part 2: Findings from in‐depth interviews
Ueno, A. 2009. Which management practices are contributory to service quality? Part 2: Findings from in‐depth interviews. International Journal of Quality and Reliability Management. 26 (8), pp. 761-777. https://doi.org/10.1108/02656710910984156Article
Quality training: findings from a European survey
Mathews, B., Ueno, A., Periera, Z., Silva, G., Kekale, T. and Repka, M. 2001. Quality training: findings from a European survey. The TQM Magazine. 13 (1), pp. 61-68. https://doi.org/10.1108/09544780110360615Article
European quality management practices: the impact of national culture
Mathews, B., Ueno, A., Kekale, T., Repka, M., Pereira, Z. and Silva, G. 2001. European quality management practices: the impact of national culture. International Journal of Quality and Reliability Management. 18 (7), pp. 692-707. https://doi.org/10.1108/EUM0000000005776Article
Are performance appraisals and reward really a contributory factor to service quality?
Ueno, A. 2013. Are performance appraisals and reward really a contributory factor to service quality? Services Marketing Quarterly. 34 (1), pp. 34-48. https://doi.org/10.1080/15332969.2013.739938Article
Service failure research in the hospitality and tourism industry: a synopsis of past, present and future dynamics from 2001 to 2020
Akarsu, T., Marvi, R. and Foroudi, P. 2022. Service failure research in the hospitality and tourism industry: a synopsis of past, present and future dynamics from 2001 to 2020. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-11-2021-1441Article
Dark side of sharing economy: examining the unethical practices and its impact on coopetition and firm performance
Chatterjee, S., Chaudhuri, R., Vrontis, D. and Foroudi, P. 2022. Dark side of sharing economy: examining the unethical practices and its impact on coopetition and firm performance. Journal of Business-to-Business Marketing. 29 (1), pp. 69-85. https://doi.org/10.1080/1051712X.2022.2039479Article
New-normal market entry mode for pharmaceuticals: an Internet of Things (IoT) market entry framework stemming from COVID-19
Priporas, C. and Vellore-Nagarajan, D. 2022. New-normal market entry mode for pharmaceuticals: an Internet of Things (IoT) market entry framework stemming from COVID-19. International Marketing Review. https://doi.org/10.1108/IMR-12-2021-0363Article
Let us talk about something: the evolution of e-WOM from the past to the future
Akbari, M., Foroudi, P., Fashami, R., Mahavarpour, N. and Khodayari, M. 2022. Let us talk about something: the evolution of e-WOM from the past to the future. Journal of Business Research. 149, pp. 663-689. https://doi.org/10.1016/j.jbusres.2022.05.061Article
Negotiating cultural trauma in tourism
Su, R. and Park, H. 2023. Negotiating cultural trauma in tourism. Current Issues in Tourism. 26 (10), pp. 1652-1668. https://doi.org/10.1080/13683500.2022.2062308Article
The evolution of food security: where are we now, where should we go next?
Akbari, M., Foroudi, P., Shahmoradi, M., Padash, H., Parizi, Z., Khosravani, A., Ataei, P. and Cuomo, M. 2022. The evolution of food security: where are we now, where should we go next? Sustainability. 14 (6). https://doi.org/10.3390/su14063634Article
Intellectual capital in nonprofit organizations: a focus on social capital as a marketing enabler
Civitillo, R., Festa, G., Priporas, C. and Rossi,, M. 2022. Intellectual capital in nonprofit organizations: a focus on social capital as a marketing enabler. International Marketing Review. https://doi.org/10.1108/IMR-01-2021-0029Article
Stressful eating indulgence by Generation Z: a cognitive conceptual framework of new age consumers’ obesity
Priporas, C., Vellore-Nagarajan, D. and Kamenidou, I. 2022. Stressful eating indulgence by Generation Z: a cognitive conceptual framework of new age consumers’ obesity. European Journal of Marketing. https://doi.org/10.1108/EJM-06-2021-0386Article
Enhancing value co-creation behaviour in digital peer-to-peer platforms: an integrated approach
Alqayed, Y., Foroudi, P., Kaouther, K., Foroudi, M. and Dennis, C. 2022. Enhancing value co-creation behaviour in digital peer-to-peer platforms: an integrated approach. International Journal of Hospitality Management. 102, pp. 1-19. https://doi.org/10.1016/j.ijhm.2022.103140Article
Experiencing the sense of the brand: the mining, processing and application of brand data through sensory brand experiences
Zha, D., Foroudi, P., Melewar, T. and Jin, Z. 2022. Experiencing the sense of the brand: the mining, processing and application of brand data through sensory brand experiences. Qualitative Market Research: An International Journal. 25 (2), pp. 205-232. https://doi.org/10.1108/QMR-09-2021-0118Article
Do top management teams’ expectations and support drive management innovation in small and medium-sized enterprises?
Yu, C., Wang, Y., Li, T. and Lin, C. 2022. Do top management teams’ expectations and support drive management innovation in small and medium-sized enterprises? Journal of Business Research. 142, pp. 88-99. https://doi.org/10.1016/j.jbusres.2021.12.035Article
Effect of virtual exhibition characteristics on the exhibitors’ perceived value and re-participation intention
Huang, L., Park, C.W. and Kim, B.S. 2022. Effect of virtual exhibition characteristics on the exhibitors’ perceived value and re-participation intention. Korea Trade Exhibition Review. 17 (3), pp. 45-71. https://doi.org/10.16938/ijtfs.2022.17.3.045Article
Investigating antecedent constructs affecting potential Australian travellers' destination image of Fiji amidst the COVID-19 pandemic
Sharma, S., Woosnam, K.M., Singh, G. and Stylidis, D. 2022. Investigating antecedent constructs affecting potential Australian travellers' destination image of Fiji amidst the COVID-19 pandemic. Asia Pacific Journal of Tourism Research. 27 (12), pp. 1318-1335. https://doi.org/10.1080/10941665.2023.2166425Article
Understanding the effect of place image and knowledge of tourism on residents' attitudes towards tourism and their word-of-mouth intentions: evidence from Seville, Spain
Stylidis, D. and Dominguez Quintero, A. 2022. Understanding the effect of place image and knowledge of tourism on residents' attitudes towards tourism and their word-of-mouth intentions: evidence from Seville, Spain. Tourism Planning and Development. 19 (5), pp. 433-450. https://doi.org/10.1080/21568316.2022.2049859Article
Digital poverty in the UK: analysis of secondary data
Dafoulas, G., Ueno, A. and Dennis, C. 2022. Digital poverty in the UK: analysis of secondary data. London, UK British Academy.Project report
Methodological alignment in qualitative research of organisational culture
Javanmardi Kashan, A. and Wiewiora, A. 2022. Methodological alignment in qualitative research of organisational culture. in: Newton, C. and Knight, R. (ed.) Handbook of Research Methods for Organisational Culture Edward Elgar Publishing. pp. 108-125Book chapter
National character and tourism
Park, H. 2022. National character and tourism. in: Jafari, J. and Xiao, H. (ed.) Encyclopaedia of Tourism Cham Springer. pp. 1-2Book chapter
Critical approaches to tourism, heritage and culture
Park, H. 2022. Critical approaches to tourism, heritage and culture. Tourism Planning and Development. 19 (1), pp. 37-49. https://doi.org/10.1080/21568316.2021.2021473Article
Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping
Pantano, E., Viassone, M., Boardman, R. and Dennis, C. 2022. Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping. Journal of Retailing and Consumer Services. 68. https://doi.org/10.1016/j.jretconser.2022.103074Article
A mixed-methods investigation of work identity in waiting staff, and its impact on turnover intention
Jerez Jerez, M., Foroudi, P. and Melewar, T. 2022. A mixed-methods investigation of work identity in waiting staff, and its impact on turnover intention. Journal of Quality Assurance in Hospitality and Tourism. 25 (3), pp. 570-595. https://doi.org/10.1080/1528008x.2022.2135158Article
Paper 45: Exploring student perceptions of existing learning communities of practice within a Degree Apprenticeship to enable the greater adoption of inclusivity principles for work-integrated studies
Nottingham, P. and Mao, Y. 2022. Paper 45: Exploring student perceptions of existing learning communities of practice within a Degree Apprenticeship to enable the greater adoption of inclusivity principles for work-integrated studies. Sawchuk, P. and Mirchandani,, K. (ed.) RWL12 : Researching Work and Learning. Toronto, Canada 13 - 15 Jul 2022 Ontario Institute for Studies in Education, University of Toronto.Conference paper
Generation, susceptibility, and response regarding negativity: an in-depth analysis of negative online reviews
Colmekcioglu, N., Marvi, R., Foroudi, P. and Okumus, F. 2022. Generation, susceptibility, and response regarding negativity: an in-depth analysis of negative online reviews. Journal of Business Research. 153, pp. 235-250. https://doi.org/10.1016/j.jbusres.2022.08.033Article
Conceptualizing, measuring, and managing marketing assets: developing the marketing assets, communication focus, and capability nexus
Foroudi, P. 2022. Conceptualizing, measuring, and managing marketing assets: developing the marketing assets, communication focus, and capability nexus. Corporate Reputation Review. https://doi.org/10.1057/s41299-022-00148-6Article
The impact of market orientation on new product performance through product launch quality: a resource-based view
Fakhreddin, F. and Foroudi, P. 2022. The impact of market orientation on new product performance through product launch quality: a resource-based view. Cogent Business & Management. 9 (1), pp. 1-22. https://doi.org/10.1080/23311975.2022.2108220Article
A bibliometric review of innovation networks: 30 years of study
Rezaei, H., Akbari, M., Karimi, A. and Foroudi, P. 2022. A bibliometric review of innovation networks: 30 years of study. European Journal of International Management. https://doi.org/10.1504/EJIM.2022.10056922Article
Consumer perceptions of Sustainable Development Goals: conceptualisation, measurement, and contingent effects
Foroudi, P., Marvi, R., Cuomo, M., Bagozzi, R., Dennis, C. and Jannelli, R. 2022. Consumer perceptions of Sustainable Development Goals: conceptualisation, measurement, and contingent effects. British Journal of Management. 34 (3), pp. 1157-1183. https://doi.org/10.1111/1467-8551.12637Article
Negative Airbnb reviews: an aspect based sentiment analysis approach
Vassilikopoulou, A., Kamenidou, I. and Priporas, C. 2022. Negative Airbnb reviews: an aspect based sentiment analysis approach. EuroMed Journal of Business. https://doi.org/10.1108/emjb-03-2022-0052Article
Antecedents and consequences of co-creation value with a resolution of complex P2P relationships
Foroudi, P., Marvi, R. and Colmekcioglu, N. 2022. Antecedents and consequences of co-creation value with a resolution of complex P2P relationships. International Journal of Contemporary Hospitality Management. 34 (12), pp. 4355-4388. https://doi.org/10.1108/IJCHM-10-2021-1278Article
Luxury brand value co-creation with online brand communities in the service encounter
Chapman, A. and Dilmperi, A. 2022. Luxury brand value co-creation with online brand communities in the service encounter. Journal of Business Research. 144, pp. 902-921. https://doi.org/10.1016/j.jbusres.2022.01.068Article
The one thing you need to change is emotions: the effect of multi-sensory marketing on consumer behavior
Abdolmohamad Sagha, M., Seyyedamiri, N., Foroudi, P. and Akbari, M. 2022. The one thing you need to change is emotions: the effect of multi-sensory marketing on consumer behavior. Sustainability. 14 (4), p. 2334. https://doi.org/10.3390/su14042334Article
Cultural differences in deliberate counterfeit purchase behavior
Sharma, P., Chan, R., Davcik, N. and Ueno, A. 2022. Cultural differences in deliberate counterfeit purchase behavior. Marketing Intelligence & Planning. 40 (1), pp. 121-137. https://doi.org/10.1108/MIP-10-2020-0460Article
Perceptions of attractions, residents as "more knowledgeable others" and destination image: Evidence from two destinations
Stylidis, D., Woosnam, K. and Kim, S. 2022. Perceptions of attractions, residents as "more knowledgeable others" and destination image: Evidence from two destinations. International Journal of Tourism Research. 24 (3), pp. 472-486. https://doi.org/10.1002/jtr.2515Article
The innovation process in mining: integrating insights from innovation and change management
Javanmardi Kashan, A., Lay, J., Wiewiora, A. and Bradley, L. 2022. The innovation process in mining: integrating insights from innovation and change management. Resources Policy. 76. https://doi.org/10.1016/j.resourpol.2022.102575Article
Typology of art produced by travelling artists: art-led regeneration of a historic urban environment
Andriotis, K. 2022. Typology of art produced by travelling artists: art-led regeneration of a historic urban environment. Tourism Culture & Communication. 22 (4), pp. 305-319. https://doi.org/10.3727/109830422X16420405391952Article
Shall we dance? Recreational dance, well-being and productivity performance during COVID-19: a three-country study
Vecchi, M., Elf, P., Ueno, A., Dilmperi, A., Dennis, C. and Devereux, L. 2022. Shall we dance? Recreational dance, well-being and productivity performance during COVID-19: a three-country study. Journal of International Marketing. 30 (2), pp. 56-72. https://doi.org/10.1177/1069031X221079609Article
154224
total views81078
total downloads789
views this month284
downloads this month