Marketing, Enterprise & Tourism


TitleMarketing, Enterprise & Tourism
AlternativeBUS - Mkg Entrp & Tour
FacultyFaculty of Business and Law

Latest research outputs

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Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping
Pantano, E., Viassone, M., Boardman, R. and Dennis, C. 2022. Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping. Journal of Retailing and Consumer Services. 68. https://doi.org/10.1016/j.jretconser.2022.103074

Article

Shopping centres revisited: exploring new attributes of attractiveness
Pantano, E., Dennis, C. and De Pietro, M. 2021. Shopping centres revisited: exploring new attributes of attractiveness. Journal of Retailing and Consumer Services. 61. https://doi.org/10.1016/j.jretconser.2021.102576

Article

The impact of COVID-19 crisis on SMEs and their risk management and survival strategies: evidence from Nigeria
Ekanem, I. and Lawrence, D. 2023. The impact of COVID-19 crisis on SMEs and their risk management and survival strategies: evidence from Nigeria. in: Lodh, S and Nandy, M. (ed.) Corporate Risk Management after the COVID-19 Crisis World Scientific Publishing Co. Pte Ltd. pp. 121-152

Book chapter

Emerging digital technologies and consumer decision-making in retail sector: towards an integrative conceptual framework
Sharma, P., Ueno, A., Dennis, C. and Turan, P. 2023. Emerging digital technologies and consumer decision-making in retail sector: towards an integrative conceptual framework. Computers in Human Behavior. 148. https://doi.org/10.1016/j.chb.2023.107913

Article

Crowdfunding and entrepreneurship
Ekanem, I. and Ideh, S. 2023. Crowdfunding and entrepreneurship . London, UK Routledge.

Authored Book

Mapping the barriers to socio-economic freedom in internationalisation of women-owned SMEs: evidence from a developing country
Akter, M., Akter, S., Rahman, M. and Priporas, C. 2023. Mapping the barriers to socio-economic freedom in internationalisation of women-owned SMEs: evidence from a developing country. Journal of International Management. 29 (6). https://doi.org/10.1016/j.intman.2023.101067

Article

CSR-related consumer scepticism: a review of the literature and future research directions
Nguyen, N., Priporas, C., McPherson, M. and Manyiwa, S. 2023. CSR-related consumer scepticism: a review of the literature and future research directions. Journal of Business Research. 169. https://doi.org/10.1016/j.jbusres.2023.114294

Article

Digital exclusion and relative digital deprivation: Exploring factors and moderators of internet non-use in the UK
Ueno, A., Dennis, C. and Dafoulas, G. 2023. Digital exclusion and relative digital deprivation: Exploring factors and moderators of internet non-use in the UK. Technological Forecasting and Social Change. 197. https://doi.org/10.1016/j.techfore.2023.122935

Article

Exploring microfoundations and multilevel mechanisms of absorptive capacity in an emerging economy: empirical evidence from a leading car manufacturer
Javanmardi Kashan, A., Mohannak, K. and de Oliveira, R. 2023. Exploring microfoundations and multilevel mechanisms of absorptive capacity in an emerging economy: empirical evidence from a leading car manufacturer. Journal of Management & Organization. https://doi.org/10.1017/jmo.2023.20

Article

When challenges hinder: An investigation of buyer-imposed stressors on supplier flexibility
Yu, C., Ang, D., Najafi-Tavani, Z. and Zantidou, E. 2023. When challenges hinder: An investigation of buyer-imposed stressors on supplier flexibility. Industrial Marketing Management. 113, pp. 88-99. https://doi.org/10.1016/j.indmarman.2023.06.001

Article

Demystifying the role of information provision in travellers’ satisfaction: Insights from a randomized controlled trial
Nguyen, Q. and Chang, S. 2023. Demystifying the role of information provision in travellers’ satisfaction: Insights from a randomized controlled trial. Journal of Quality Assurance in Hospitality and Tourism. 25 (6), pp. 1827-1852. https://doi.org/10.1080/1528008X.2023.2201695

Article

A technology-people-integrated toolkit for retail care management during a crisis
Priporas, C., Nagarajan Vellore, D. and Kamenidou, I. 2023. A technology-people-integrated toolkit for retail care management during a crisis. Journal of Retailing and Consumer Services. 73. https://doi.org/10.1016/j.jretconser.2023.103304

Article

Shaping the metaverse into reality: a holistic multidisciplinary understanding of opportunities, challenges, and avenues for future investigation
Koohang, A., Nord, J., Ooi, K., Tan, G., Al-Emran, M., Aw, E., Baabdullah, A., Buhalis, D., Cham, T., Dennis, C., Dutot, V., Dwivedi, Y., Hughes, L., Mogaji, E., Pandey, N., Phau, I., Raman, R., Sharma, A., Sigala, M., Ueno, A. and Wong, L. 2023. Shaping the metaverse into reality: a holistic multidisciplinary understanding of opportunities, challenges, and avenues for future investigation. Journal of Computer Information Systems. 63 (3), pp. 735-765. https://doi.org/10.1080/08874417.2023.2165197

Article

International competitiveness readiness, home country institutions, and early internationalisation
Li, T. 2023. International competitiveness readiness, home country institutions, and early internationalisation. Management Decision. 61 (3), pp. 838-860. https://doi.org/10.1108/md-12-2021-1560

Article

The pandemic consumer response: A stockpiling perspective and shopping channel preferences
Papagiannidis, S., Alamanos, E., Bourlakis, M. and Dennis, C. 2023. The pandemic consumer response: A stockpiling perspective and shopping channel preferences. British Journal of Management. 34 (2), pp. 664-691. https://doi.org/10.1111/1467-8551.12616

Article

What explains entrepreneurial start-ups across countries: an integrative model
Li, T. 2023. What explains entrepreneurial start-ups across countries: an integrative model. Journal of General Management. 48 (2), pp. 195-209. https://doi.org/10.1177/03063070221081577

Article

Exploring how perceived tourism impacts evolve over time (2009-2019) in an era of uncertainty: economic crisis, host-guest interactions, and Airbnb
Stylidis, D. and Terzidou, M. 2023. Exploring how perceived tourism impacts evolve over time (2009-2019) in an era of uncertainty: economic crisis, host-guest interactions, and Airbnb. Journal of Sustainable Tourism. 31 (2), pp. 615-638. https://doi.org/10.1080/09669582.2021.1939707

Article

Artist residencies as specialist accommodation: Cultural entrepreneurship during the COVID-19 pandemic
Andriotis, K. and Paraskevaidis, P. 2023. Artist residencies as specialist accommodation: Cultural entrepreneurship during the COVID-19 pandemic. International Journal of Contemporary Hospitality Management. 35 (5), pp. 1738-1758. https://doi.org/10.1108/IJCHM-10-2021-1261

Article

Operationalising a process model of innovation for the mining industry
Lay, J., Wiewiora, A., Javanmardi Kashan, A. and Bradley, L. 2022. Operationalising a process model of innovation for the mining industry. Resources Policy. 79. https://doi.org/10.1016/j.resourpol.2022.102988

Article

The world comes to Fiji: who communicates what, and to whom?
Harrison, D. 2021. The world comes to Fiji: who communicates what, and to whom? in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 87-96

Book chapter

Contested narratives in the domain of world heritage
Harrison, D. 2021. Contested narratives in the domain of world heritage. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 123-131

Book chapter

Pro-poor tourism: a critique
Harrison, D. 2021. Pro-poor tourism: a critique. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 162-176

Book chapter

Tourism in Pacific Islands
Harrison, D. 2021. Tourism in Pacific Islands. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 105-122

Book chapter

Looking ahead
Harrison, D. 2021. Looking ahead. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 295-303

Book chapter

Cocoa, conservation and tourism: Grande Riviere, Trinidad
Harrison, D. 2021. Cocoa, conservation and tourism: Grande Riviere, Trinidad. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 177-193

Book chapter

Tourism and development: from development theory to globalization
Harrison, D. 2021. Tourism and development: from development theory to globalization. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 226-235

Book chapter

Tradition, modernity and tourism in Swaziland
Harrison, D. 2021. Tradition, modernity and tourism in Swaziland. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 20-33

Book chapter

Essaying tourism: reflections on three decades of international tourism
Harrison, D. 2021. Essaying tourism: reflections on three decades of international tourism. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 1-8

Book chapter

Lao tourism and poverty alleviation: community-based tourism and the private sector [co-authored with Stephen schipani]
Harrison, D. 2021. Lao tourism and poverty alleviation: community-based tourism and the private sector [co-authored with Stephen schipani]. in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 132-161

Book chapter

Mass tourism in a small world (co-authored with Richard Sharpley)
Harrison, D. 2021. Mass tourism in a small world (co-authored with Richard Sharpley). in: Tourism, tradition and culture: a reflection on their role in development Wallingford CAB International (CABI). pp. 254-267

Book chapter

Exploring the use of learning communities of practice within a degree apprenticeship through university and partnership provision while incorporating the use of inclusive principles and practice
Sutton, L., Mao, Y. and Nottingham, P. 2022. Exploring the use of learning communities of practice within a degree apprenticeship through university and partnership provision while incorporating the use of inclusive principles and practice. Work Based Learning e-Journal International. 11 (1), pp. 79-80.

Article

Which management practices are contributory to service quality?
Ueno, A. 2008. Which management practices are contributory to service quality? International Journal of Quality and Reliability Management. 25 (6), pp. 585-603. https://doi.org/10.1108/02656710810881890

Article

Which management practices are contributory to service quality? Part 2: Findings from in‐depth interviews
Ueno, A. 2009. Which management practices are contributory to service quality? Part 2: Findings from in‐depth interviews. International Journal of Quality and Reliability Management. 26 (8), pp. 761-777. https://doi.org/10.1108/02656710910984156

Article

Quality training: findings from a European survey
Mathews, B., Ueno, A., Periera, Z., Silva, G., Kekale, T. and Repka, M. 2001. Quality training: findings from a European survey. The TQM Magazine. 13 (1), pp. 61-68. https://doi.org/10.1108/09544780110360615

Article

European quality management practices: the impact of national culture
Mathews, B., Ueno, A., Kekale, T., Repka, M., Pereira, Z. and Silva, G. 2001. European quality management practices: the impact of national culture. International Journal of Quality and Reliability Management. 18 (7), pp. 692-707. https://doi.org/10.1108/EUM0000000005776

Article

Are performance appraisals and reward really a contributory factor to service quality?
Ueno, A. 2013. Are performance appraisals and reward really a contributory factor to service quality? Services Marketing Quarterly. 34 (1), pp. 34-48. https://doi.org/10.1080/15332969.2013.739938

Article

Maritime management: micro and small businesses
Pauley, M. 2019. Maritime management: micro and small businesses. University of Prince Edward Island.

Book

Social entrepreneurship and sustainability: Canada
Pauley, M. 2021. Social entrepreneurship and sustainability: Canada. University of Prince Edward Island.

Book

Business startup and entrepreneurship: Canada
Pauley, M. 2021. Business startup and entrepreneurship: Canada. University of Prince Edward Island.

Book

Business startup and entrepreneurship: Canada workbook
Pauley, M. 2021. Business startup and entrepreneurship: Canada workbook. University of Prince Edward Island.

Book